Description of Company/Services
Since 1986, Counter Intelligence and CIA Counters have been serving the countertop fabrication and installation needs of upscale kitchen and bath dealers, commercial builders, and home centers in the MD, DC, VA area.
Our mission is to 'delight the customer' and the people at Counter Intelligence focus on this every day. We have worked in the White House, the Vice President's home and thousands of homes just like yours since 1986. Call us at 1-888-401-8677 today and you will see just how simple it is to have beautiful, timeless work done for low prices.
Counter Intelligence, Inc. is a Plus Provider
* Self-reported by Service Provider and unverified by Service Alley
Licensed / Credentialed? Yes
Insured / Bonded? Yes
Free Estimates? Yes
24 Hour / Emergency Service? Yes
In Business Since 1986
Forms of Payment
- Credit cards
Locations / Address
Silver Spring, MD 20910
Springfield, VA 22151
Share this Service Provider with your friends.
[READ DETAILS] The counters are decent. We specifically had Counter Intelligence, Inc. come to our home to measure/provide estimate to fit SILESTONE tops on our cabinets. We're pretty savvy shoppers and kept looking. Turns out we found a FANTASTIC deal at Home Depot for SILESTONE counters. What was even more hillarious, was that the Home Depot Installer is Counter Intelligence. They say they will beat big box retailers, but that was CERTAINLY not the case with us. What was even more irritating was that they attempted to bill us for the measurement direct when we paid everything to Home Depot. Eventually they backed off. Aside from their INFURIATING business operation, the counters (product) are decent. I can't speak very highly of the installation though. I was fairly annoyed when I was told they couldn't notch the door molding to install the counter. Good thing I had a chisel and did it myself. I'm sorry, I just paid you like $4,000 bucks and all you do is carry the counter tip in and sit it on the cabinets? Seriously..... We are very happy with the end product despite dealing with this company.
– John S.
Just had granite countertops installed - I was very happy with the company. They offered good pricing - I checked with a few places (e.g. Big box, home improvement and decorator stores) and the pricing was superior - and we had the countertops fully installed in the same week that we finished selecting our options. There were a couple minor issues with the install, but the company fixed them promptly and to our satisfaction. I worked with Bill and Betsy and would definitely recommend them and the company.
– Jake C.
They came to measure my kitchen counter with a hi-tech computer program.....didn't work well. The Silestone was cut too short. I paid $500 for one day installation to my kitchen design company. No refund or partial refund and it took 3 days by the time all was done. They also scratched my walls during the counter top installation and tore off an electric socket during the process. I was no happy with this company.
– anita c.
Affordable and proessional.
– Dan F.