Description of Company/Services
We are DC's Premier Cleaning Service, offering residential and commercial cleaning at Very Affordable Rates !!
All Employees are Pre-Screened and Trained.
We offer customized cleaning tailored to your specific needs, to ensure complete satisfaction!
We Specialize in High Rise Condos/ Apartments, but can clean ANY type of home or business.
We are fully Licensed, Bonded and Insured for your protection.
We service : Montgomery Cty MD, DC and Northern VA
Maid In DC is a Plus Provider
* Self-reported by Service Provider and unverified by Service Alley
Licensed / Credentialed? Yes
Insured / Bonded? Yes
Free Estimates? Yes
24 Hour / Emergency Service? Yes
Hours of Operation M- SAT 8-5
Forms of Payment
Locations / Address
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Maid in DC cancelled on me at the last minute three times! For the first cancellation, they didn't contact me at all and I only found out when I called them because I was curious why they were late. For the second and third times, they only texted to let me know instead of calling or emailing. By the fourth scheduling, I informed them that I was going out of town and needed the service done by a particular time on a particular day. They assured me that they would be there at 10:00am, well before I was due to leave. By 10:30 I called and they assured me that the cleaner was 15 minutes away. By 11:00 I called again and he said he would call the cleaners to see where they were. By 11:30, I was calling to cancel and he said that they were "at the stop light." I demanded the cleaners number and called them myself. They arrive 10 minutes later, at almost noon. I was supposed to leave by 2:00pm and was afraid that this would be a very tight, but managable crunch for me since they were expected to stay for an hour and a half. I shouldn't have worried, they left after 35 minutes. When I protested that they hadn't spend the time promised, they informed me that they were told by Maid in DC that they could cut the time short. The cleaning was average, not the best I've ever had but not the worst either. However, the service with the main scheduler, Kevin, was abysmal. He was friendly enough, but uncommunicative and unable to provide the most basic of customer service. I will never use this service again.
– Lauren S.
I used Maid in DC a few months ago because I had a deal voucher. They did such a great job that they've become my regular cleaning service. I love that I can schedule appointments via email, the staff always shows up on time, and they clean thoroughly and efficiently. Highly recommended!
– Moonlight Interiors
We had no complaints. Great deal through Service Alley.
– Melvin O.
NO SHOW and NO CALL! Made appointment for 1pm. At 1:50 I called Kevin to ask where cleaners were. He first said they would be here shortly, then said they got caught in morning traffic, then said they ran late at another house. He said he would call back with updated info. He did call back, saying cleaners would come at "3:00-ish." No way. This company is unreliable.
– Richard H.