Top Dog Professional Handyman Services
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Leave a Review for: Top Dog Professional Handyman Services
by Cecilia F. January 07, 2012
"TRUTH TO ADVERTISING and BEYOND! I highly recommend Top Dog and the Heiston Kitchen and Bath team for high-quality service at an affordable price. They truly live up to their top dog reputation for outstanding craftsmanship and customer service. Unlike big handyman franchises, Top Dog is family-owned and operated, so the attention to detail had a hint of personal touch, whether my job was big or small. Top Dog is not only knowledgeable and skilled with facets of my home, they really did it all for me in one visit! From changing a simple light bulb in my ceiling fan, replacing my door bell, installing my new dishwasher, adjusting my water pressure, diagnosing the leakage problem of my water heater, to assessing a major leak in my master bathroom. Rod Heiston visited my home for a visual inspection of the problems and patiently discussed solutions and options, while being efficiently mindful of time. The fee was consistent so I was not surprised by a large bill. The service charge was one of the cheapest in the area, and their hourly rates were only billed at $89 per hour. Don't be fooled by big handyman franchises, they will lure you with a low price point but leave you with a hefty bill that cripples your budget for months! I am definitely considering them for my comprehensive home remodeling needs-- for my new kitchen, bath, basement, and deck! Thanks Top Dog!"
Provider's Response
Thank you for your great review! We invite you to please join our PREFERRED SERVICE CLUB so you can proactively take care of your home and alleviate any unexpected and costly major expenses. For a low monthly fee that goes towards your Preventive Home Maintenance Service Package, you can top dog your simplest and most complex home improvement or repair needs.
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by Abbey K. January 31, 2012
"I called Top Dog after having several plumber companies come out to assess the problem I was having with my bathroom faucets. All the other companies wanted to replace my faucet and Top Dog to only change the cartridges and clean the aerators, which took care of the problem. Saving me hundreds of dollars. Top Dog's response time is great. They were clean and I would have them back to do my next job. "
by BL C. March 16, 2012
"I would recommend Top Dog Services to anyone. They are very professional, respectful, and do good work. I am very satisfied."
Provider's Response
Dear BL C: First of all, it was great working with you and I extremely appreciate your time providing Top Dog a great review on Service Alley! We take pride in our work and provide honest and fair recommendations to our customers. We will never upsell or provide recommendations unless significantly needed. Since we are a small business with no large overhead costs for marketing and operations like other big handyman franchises in the Northern Virginia market, we pass on the savings to you and our other valued customers. Our business thrives in word-of-mouth recommendations from customers like you! It will be our extreme pleasure to service and maintain your home as it is your biggest financial investment. You can connect with us conveniently by calling/texting 571 221 5493, or simply LIKING us on our Facebook Page, http://www.facebook.com/TopDogHandyman or text TOPDOG to 42828 to join our mailing list where we send you tips, exclusive deals and special offers. We are also starting our Top Dog Premium Service Club in April and hope you can take part in it to avail of better savings.
Thank you once again and please help refer us to your friends and family. As a reward, we'll give you $50 OFF on your next service job.
Sincerely,
Rod Heiston
President/Owner
http://www.topdogdoesitall.com
by Jerry C. March 21, 2012
"I recently had a kitchen sink and faucet replaced by Top Dog owner Rod Heiston. He arrived during the requested time window, was friendly and professional. He first tried to only replace the faucet because he said the sink was still i good shape, which would have allowed me to return the new sink I bought. Unfortunately the rust on the faucet assembly was such that he could not get them separated, so he ended up changing both. I appreciated is efforts in trying to save me money. I bought the two hour labor special thru Service Alley and Rod completed all work within the two hour window. He did not try to up sale and take unnecessary time and charge me more. I would highly recommend Top Dog services to anyone.....Jerry"
Provider's Response
Dear Jerry: First of all, it was great working with you and I extremely appreciate your time providing Top Dog a great review on Service Alley! As your testimonial can attest, we take pride in our work and provide honest and fair recommendations to our customers. We will never upsell or provide recommendations unless significantly needed. Since we are a small business with no large overhead costs for marketing and operations like other big handyman franchises in the Northern Virginia market, we pass on the savings to you and our other valued customers. Our business thrives in word-of-mouth recommendations from customers like you! It will be our extreme pleasure to service and maintain your home as it is your biggest financial investment. You can connect with us conveniently by calling/texting 571 221 5493, or simply LIKING us on our Facebook Page, http://www.facebook.com/TopDogHandyman or text TOPDOG to 42828 to join our mailing list where we send you tips, exclusive deals and special offers. We are also starting our Top Dog Premium Service Club in April and hope you can take part in it to avail of better savings.
Thank you once again and please help refer us to your friends and family. As a reward, we'll give you $50 OFF on your next service job.
Sincerely,
Rod Heiston
President/Owner
http://www.topdogdoesitall.com
by Martha M. March 21, 2012
"They arrived on time. They looked at the work I wanted done on the garage ceiling; cracks at the wall board joints. They gave me an estimate on time. They completed the work just shy of the time they thought it would take. I was happy with their work. They cleaned up their mess. Nice people to talk to. Beyond explaining what they thought they would do to fix the cracks, they also explained why they were doing certain things when I asked about them. I would have them back. "
Provider's Response
Dear Martha: Top Dog appreciates your time providing us a glowing review! As your testimonial can attest, we take pride in our work and provide honest and fair recommendations to our customers. Since we are a small business with no large overhead costs like other big handyman franchises in the Northern Virginia market, we pass on the savings to you and our other valued customers. It will be our extreme pleasure to service and maintain your home as it is your biggest financial investment. You can connect with us conveniently by calling/texting 571 221 5493, or simply LIKING us on our Facebook Page, http://www.facebook.com/TopDogHandyman or text TOPDOG to 42828 to join our mailing list where we send you tips, exclusive deals and special offers.
Thank you once again and please help refer us to your friends and family. As a reward, we'll give you $50 OFF on your next service job.
Sincerely,
Rod Heiston
President/Owner
http://www.topdogdoesitall.com
by Theresa l. May 21, 2012
"We originally called for an estimate on May 9 and finally got a call back the evening of May 14. We were asked to e-mail a list of the things we wanted worked on and did that the morning of May 15. We still haven't heard anything back as of today, May 21. I wish they had informed us up front that they were too busy or not interested so we would not have wasted all of this time. "
by Patricia S. June 09, 2012
"Top Dog was very prompt in contacting me and very professional in proving an estimate."